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A diverse team with global experience
Where we've worked.
- London
- Yerevan
- Amsterdam ·
- Paris
- Berlin
- San Francisco
- New York
- Ho Chi Minh City
- Nicosia
- Government
- GovTech
- AI
- Healthcare
- EdTech
- Semiconductors & supply chain
- Consulting
- Media
Organisations we've worked with and alongside.
- UK Government
- Government of Armenia
- European Union
- World Bank
- United Nations
- OECD/SIGMA
- GIZ
- ASML
- Capgemini
- Philips
Projects we've collaborated on.
Consulting
Government of ArmeniaTransformation
Life-events reform methodology
Designed the national methodology for reforming services around life events, then led its delivery across ministries: childbirth, buying and selling a vehicle, starting a business, education, and citizenship and residency.
Government of ArmeniaService design
National digital service standards
The standards every Armenian government digital service is built and assessed against, adapting proven GOV.UK and Danish government design principles with UK and Danish collaborators.
Government of ArmeniaService design
Unified citizen satisfaction measurement
The first common CSAT layer across government digital services.
UK GovernmentTransformation
Government operating model consulting
Designed a digital operating model for a UK government department.
UK Government · HMRC TaxTransformation
Lean digital transformation consulting
Led lean digital transformation for the UK tax authority, delivering $500K a year in savings.
UK GovernmentService design
GOV.UK exemplar services
The Apprenticeships digital platform and the National Careers Service for UK Government.
Supply chainChange
Global warehouse management
A new warehouse management system deployed across 45 sites in Asia, the US and Europe for a global semiconductor leader.
Technology delivery
Government of ArmeniaTechnology
Armenia's national public services gateway (hartak.am)
The country's first public-service platform on public cloud, now used by 500K+ citizens.
Government of ArmeniaTechnology
National digital identity (YesEm)
Authentication platform integrating multiple identity providers.
Government of ArmeniaService design
Henaket national design system
A shared design system and component library for government websites and services.
Government of ArmeniaService design
Buying and selling a car online
Enabling users to transfer vehicle ownership without leaving their home
Government of ArmeniaTechnology
Digital driving licence
Created the platform for Armenia's digital driving licence.
Government of ArmeniaService design
Buying and selling a car
A digital service for buying and selling a car, with online ownership transfer.
Government of ArmeniaTransformation
Cloud first policy development
National policy development setting a cloud-first approach for government services.
Government of ArmeniaTechnology
National cloud migration deployment
Led the nation's first migration of a public service to public cloud.
Government of ArmeniaTechnology
Emergency call sofware
A major contribution to creating the national 112 emergency number platform, including its technical architecture.
Government of ArmeniaTechnology
Police operations platform
The police operative management centre system, with real-time GIS emergency alerting and patrol management across Yerevan, Gyumri and Vanadzor.
TUMO GLOBALTechnology
Edtech software delivery
Created and designed products and apps used by 200,000+ learners worldwide, including a 24/7 support centre.
Global enterpriseTechnology
Productivity apps
A digital project-management app suite sold to global clients including Bank of America and IKEA.
Government of ArmeniaTechnology
National enterprise architecture
Created and delivered Armenia's government enterprise architecture framework, setting how national systems, data and services fit together.
Government of ArmeniaTechnology
Ministry website builder and cloud framework
Secure, reusable infrastructure now powering ministry websites used by 250K+ people a year.
- Presented Armenia's life-event approach at the 2025 United Nations Public Service Forum
- Led international engagements with the EU, World Bank, UN, OECD/SIGMA and GIZ